Effective Date: June 12, 2025

Welcome to Black Box! This Privacy Policy describes how Black Box (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from our online presence (the "Site").

We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect
We collect various types of information from you when you interact with our Site:

a. Personal Information You Provide Directly:
This includes information you voluntarily give us when you:

Make a purchase: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details – securely processed by third-party payment gateways).
Create an account: Your name, email address, and password.
Sign up for our newsletter or marketing communications: Your email address.
Contact customer support: Your name, email address, and the content of your communication.
Participate in surveys, contests, or promotions.
b. Information Collected Automatically (Non-Personal Information):
When you visit our Site, we automatically collect certain information about your device and Browse activity, including:

Log Data: Your IP address, browser type, operating system, referring/exit pages, and dates/timestamps.
Device Information: Information about the device you use to access our Site, such as hardware model, unique device identifiers, and mobile network information.
Usage Data: Details about how you use our Site, including pages viewed, products viewed, time spent on pages, and clickstream data.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information, enhance your Browse experience, and analyze Site usage. For more details, please see the "Cookies and Tracking Technologies" section below.
c. Information from Third Parties:
We may receive information about you from third-party services, such as payment processors, shipping partners, and marketing platforms, to help us fulfill orders, deliver products, and improve our marketing efforts.

2. How We Use Your Information
We use the information we collect for various purposes, including:

To Fulfill Your Orders: To process your purchases, confirm your order, handle payments, and ship your products.
To Provide Customer Service: To respond to your inquiries, provide support, and manage your account.
To Improve Our Products and Services: To understand your preferences, personalize your experience, and develop new products, features, and functionality.
For Marketing and Promotions: To send you newsletters, promotional offers, and updates about our products, special events, and services (you can opt-out at any time).
For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our Site to improve performance and user experience.
For Security and Fraud Prevention: To protect our Site, customers, and business from fraudulent transactions, unauthorized access, and other illegal activities.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with third parties only in the following circumstances:

Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing (e.g., Razorpay, Stripe), shipping and logistics, marketing and advertising (e.g., Google Ads, Meta), data analysis, and IT services. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Black Box, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion/Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Object to Processing: You have the right to object to the processing of your personal information in certain circumstances.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out, we may still send you non-promotional communications, such as order confirmations or customer service responses.
Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

Cookies: Small data files placed on your device. They help us remember your preferences, understand how you interact with our Site, and provide you with a personalized experience.
Web Beacons/Pixels: Tiny graphic files that allow us to track users' activities and behavior on our Site, such as the number of visitors or whether an email was opened.
You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to use some portions of our Site.

7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices